Our support hours are 8AM-8PM EST.
For urgent issues—such as your website being down or a critical application failure—we recommend submitting a request through this support portal. This allows you to set the urgency level and attach relevant files (e.g., error screenshots or logs), ensuring the fastest and most effective assistance.
Submit a Support Ticket
You can also:
- Leave a voicemail at +1 866-691-5528 using keywords like EMERGENCY or URGENT. These keywords will trigger our emergency alert system, and our team will respond as quickly as possible.
- Email us at support@govstack.com with “URGENT” in the subject line to ensure your request is prioritized.