Our Support team is fully mobilized to ensure your site remains stable and supported throughout election night.
Support Coverage
- Extended support hours on election night
- Coverage available until 1:00 AM EST (10:00 PM PST)
- Additional coverage provided as needed for critical events
How to Contact Support
Support Portal (Recommended)
👉 Submit a support request
- Log and track requests in real time
- For urgent issues, set Urgency Level to “Emergency”
Phone Support
- 1-866-691-5528
If your call is not answered immediately:
- Leave a detailed message
- Your voicemail will be converted into a support ticket
Support Levels
Govstack Sites
- Full support coverage
- Priority handling for critical issues
i:Create Sites
- Supported on a best-effort basis
- Response and resolution times are not guaranteed